This document explains how 999we collects, uses, stores, and protects your personal data in full compliance with the General Data Protection Law (LGPD – Lei nº 13.709/2018). Please read it carefully before creating your account.
All personal data processing at 999we follows the General Data Protection Law (Lei nº 13.709/2018), with defined legal bases for each purpose.
Personal and financial data is protected by end-to-end encryption. Transactions via Pix, boleto, and card follow the security protocols of the relevant financial institutions.
You can access, correct, port, or request the deletion of your data at any time, directly through 999we's 24/7 support — no unnecessary red tape.
999we does not sell, rent, or share your personal data with third parties for advertising purposes. Your data is used solely to operate the platform.
Plain-language summary: The 999we only collects the data needed to operate the platform securely, process your Pix deposits and withdrawals, and deliver quality support. Your data is never sold. You have full control over your information and can exercise your LGPD rights at any time.
For the purposes of the General Data Protection Law (LGPD – Law No. 13,709/2018), the controller responsible for processing the personal data collected through the platform 999we, accessible at https://999we.best, is the operating company of the platform, referred to throughout this document simply as "999we", "we", or "the platform".
The data protection officer (DPO – Data Protection Officer) can be reached directly at suporte@999we.best or via the live chat available 24 hours a day on the platform. For specific data protection inquiries, please use the subject line "Data Protection – LGPD" in your message.
This Privacy Policy applies to all registered users of 999we, website visitors, and anyone whose personal data is processed by the platform in connection with the provision of Sports Betting, Live Casino, Crash Games, slots, and E-sports services.
The 999we collects personal data at various points during your interaction with the platform. Below is a detailed description of each data category and when it is collected:
Data you provide directly during registration:
Data collected during platform use:
Data collected during the KYC verification process:
Data collected automatically via cookies and similar technologies: see Section 4 of this document for full details on our cookie policy.
Sensitive data: 999we does not intentionally collect sensitive personal data as defined by the LGPD (such as health information, sexual orientation, religion, or political views). If you submit this type of information through any communication channel on the platform, it will be handled with the additional safeguards required by law.
The 999we processes your personal data with a defined legal basis and for specific, legitimate purposes. The table below outlines the main purposes, the data involved, and the corresponding legal basis under the LGPD:
| Purpose | Data Involved | Legal Basis (LGPD) |
|---|---|---|
| Account creation and management | Full name, CPF, email, phone number, date of birth | / Contract performance |
| Financial transaction processing | Banking details, Pix deposit and withdrawal history | Contract performance |
| Identity verification (KYC) | Identity documents, proof of address | Legal obligation |
| Fraud prevention and anti-money laundering | Access data, transaction history, geolocation | Legal obligation / Legitimate interest |
| User support | Account data, betting history and transactions | Contract performance |
| Operational communications | Email, mobile number | Contract performance |
| Marketing communications and promotions | Email, phone number, betting preferences | |
| Platform improvement and usage analysis | Browsing data, analytics cookies | Legitimate interest |
| Compliance with legal and regulatory obligations | All required data | Legal obligation |
Where processing is based on consent — such as for marketing communications — you may withdraw that consent at any time, at no cost or penalty, through your account settings or via live chat support.
The 999we uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and gather aggregated analytics. Cookies are small text files stored in your browser or device when you access the platform.
Types of cookies used by 999we:
You can manage your cookie preferences at any time through your browser settings or via the privacy preferences panel available on the platform. Declining non-essential cookies does not affect your access to the main features of the 999we.
A note on third-party tracking: 999we does not allow external advertising networks to place third-party tracking cookies on our platform. The analytics cookies we use are configured to anonymize IP addresses and do not cross-reference individual user data with behavioral profiles from other sites.
The 999we does not sell, rent, or trade your personal data to third parties. Data sharing occurs only where strictly necessary for the operation of the platform, and always with appropriate data protection safeguards in place:
Situations in which data may be shared:
No sharing for external marketing: The 999we does not share your data with external marketing agencies, affiliate networks, or any third party for advertising purposes outside the platform itself. All marketing communications from 999we are sent directly through the platform to users who have consented to receive them.
The 999we applies strict technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Security measures in place include:
In the event of a security incident that may affect your personal data, the 999we will follow the procedures required by the LGPD — notifying the National Data Protection Authority (ANPD) within the legal timeframe and directly informing affected users about what occurred and the measures taken.
No security system is 100% foolproof. That is why we also recommend adopting good practices on your end: use a strong, unique password for your 999we account, enable two-factor authentication, and never share your login credentials with anyone.
The 999we retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, taking into account the legal and regulatory obligations applicable to the Sports Betting sector in Brazil.
General retention periods:
Once the applicable retention periods have expired, data is securely deleted or anonymized so that the account holder can no longer be identified. Data still required to fulfill a legal obligation or to support a judicial proceeding is retained for the additional period necessary, even after a deletion request has been submitted.
The LGPD guarantees you, as the holder of personal data processed by 999we, a set of rights that can be exercised at any time. See each right and how to exercise it below:
Request a copy of all personal data 999we holds about you, including how it is used and with whom it is shared.
Request the correction of incomplete, inaccurate, or outdated data. Many details can be updated directly from your account dashboard.
Request the deletion of data processed on the basis of consent. Data retained due to a legal obligation cannot be deleted before the legally required period expires.
Request your data in a structured, machine-readable format for transfer to another data controller, where technically feasible.
Withdraw previously given consents — such as receiving marketing communications — at any time, at no cost or penalty.
Request the temporary blocking or anonymization of data that is unnecessary, excessive, or processed in violation of the LGPD.
Request information about the public and private entities with which 999we has shared your data in specific situations.
You have the right to file a complaint with the National Data Protection Authority (ANPD) if you believe your rights are not being respected.
How to exercise your rights: Contact 999we's data protection officer at suporte@999we.best with the subject line "LGPD Rights – [request type]" or via live chat, available 24 hours a day. Requests are answered within 15 calendar days of receipt, as required by the LGPD. Identity verification may be required before your request is processed.
The 999we is a platform exclusively for adults aged 18 and over. We do not intentionally collect personal data from minors. Account registration requires age confirmation, and the KYC process includes verification of the account holder's date of birth.
If you are the guardian of a minor and believe they may have created an account on 999we or provided personal data to the platform, please contact our support team immediately via live chat or at suporte@999we.best. Once the situation is confirmed, the account will be closed, the data will be deleted, and any funds deposited through legitimate means will be refunded following review.
Parental controls: If you have underage dependents in your household, use the parental control tools available on your devices and browsers to block access to betting sites. The 999we recommends the use of industry-recognized parental control software, available free of charge for all major operating systems.
To operate the platform with the quality and security that 999we is committed to delivering, some data may be processed on servers or by technology providers located outside Brazil. When this occurs, the transfer is carried out in compliance with Articles 33 to 36 of the LGPD, which set out the conditions for international transfers of personal data.
Situations in which data may be transferred internationally include:
In all cases of international data transfer, 999we requires recipients to provide adequate data protection guarantees — such as compliance with international standards equivalent to the LGPD, specific contractual data protection clauses, or industry-recognized certifications. Data transferred is limited to the minimum necessary for the delivery of the specific service.
The 999we may update this Privacy Policy periodically to reflect changes in data processing practices, new legislation or regulations, or improvements to our data protection processes.
When significant changes are made, you will be notified at least 7 business days in advance via your registered email and through a prominent notice on the platform, before the new terms take effect. Changes that expand user rights or reduce the scope of data collected may be implemented without prior notice.
The date of the most recent update to this Policy is always shown at the top of this document. The current version is always available on this page. We recommend reviewing this Policy periodically to stay informed about how your data is protected by 999we.
Last updated: 2026. This version supersedes all previous Privacy Policy documents published by 999we. Continued use of the platform following notification of any changes constitutes acceptance of the updated version.
For any questions, rights requests, or complaints relating to the processing of personal data by 999we, you can reach us through the following channels:
The data protection officer (DPO) of 999we is responsible for ensuring that all personal data processing practices comply with the LGPD and for handling data subject requests and communications from the National Data Protection Authority (ANPD).
If you have not received a satisfactory response from 999we regarding the handling of your personal data, you have the right to file a complaint directly with the ANPD (Autoridade Nacional de Proteção de Dados), as provided under Article 18 of the LGPD.
Beyond its legal obligations, 999we voluntarily adopts additional data protection practices to ensure a safe experience in Brazil.
999we collects only the data strictly necessary to operate the platform. We do not ask for information that is not relevant to registration, transactions, or account security.
Financial and sensitive personal data is encrypted to the same standards used by financial institutions regulated by the Banco Central do Brasil.
In the event of a security incident affecting your data, 999we notifies the affected users and the ANPD within the legal deadlines — with no attempt to conceal what occurred.
Only employees who genuinely need access to perform their job functions can view user data — and every access is logged in audit trails.
999we's data protection practices are reviewed regularly to incorporate new LGPD requirements, industry best practices, and user feedback.
999we's data protection officer (DPO) is directly reachable at suporte@999we.best. There is no red tape standing between you and your rights under the LGPD.
If you have any questions about this Privacy Policy or about how your data is handled on the platform, 999we's support team is available 24 hours a day, 7 days a week in Portuguese to provide clear answers — no generic responses, no unnecessary red tape.
Create an Account Securely999we promotes responsible gambling. If you feel that betting is affecting your daily life, visit our Responsible Gambling for self-exclusion tools and specialized support. Platform exclusively for users aged 18 and over.
Free registration in under 2 minutes, deposits via Pix from R$ 10.00, and full LGPD compliance. Your data is yours — 999we only uses it for what you'd expect.
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